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Australian Visa Bureau

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Thank you Visa bureau !

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Reviewed by Chris Hannah
May 20, 2014
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3 of 3 people found the following review helpful

Just wanted to say a big thank you to the team at VB, especially Laura Ismay & also Bronwyn initially. Can't thank Laura enough for all her help and support throughout the process. No ask was too big and even having another baby never impacted on the process of achieving our Visa.

Would gladly recommend the team at Visa Bureau if anyone is considering using an agent as they were first class for our family. Flights are now booked and we're ready to embrace our new life down under.

 

Thank you for all your help! :)

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Reviewed by Tegen
April 22, 2014
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2 of 2 people found the following review helpful

So pleased I used you guys to help me obtain my visa, I was so impressed with the efficient contact and support with all of my questions, Caroline was very helpful and advised the best information for my partner and I to produce to prove our defacto relationship, I couldn't of done it with out her help.
The visa processing time was super fast and with the advice I received everything went through really smoothly.
Thank you so much for your help and support, I have already and will continue to recommend your services to anyone I know going through the visa process.

 

Truly could not have done it without them!

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Reviewed by Jenni & Manny
February 02, 2014
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3 of 3 people found the following review helpful

Absolutely fantastic advice and support! We didn't know where to start, Caroline helped us decide which visa to go with, how to get my husband an Australian qualification, how to fill in the endless forms, collect the correct evidence and let us know where we were at every stage of the process. Any questions we had, however small or trivial, we felt we could ask and knew they would be answered. Nothing was too much trouble from start to finish. As well as the excellent service professionally, we felt as though we had become to know our caseworker as a friend also.

Our visas have been successfully granted and its all thanks to the visa bureau, we truly believe we would not have got this far without their help, advice and support. A huge thank you to Caroline and the team, we have just booked our flights and are looking forward to starting a new life down under! Thank you!!

 

Thanks so much for helping me become an Austalian resident

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Reviewed by Chris Bailey
January 31, 2014
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2 of 2 people found the following review helpful

It' s taken me 19 months to get my contributory parent visa but today I was granted my visa! Hoorah!! I have had a varied selection of advisors and caseworkers from Visa Bureau who all helped me to gain access and the best part was that they detailed times and deadlines quite precisely and answered sometimes worrying thoughts with as much help and assistance as they could. I'm now ready to set up a new life for myself and share my remaining years with my daughter son in law and two grandchildren. At the age of 62 I know I'm going to find a lot of changes from England but I'm willing to adjust to the Australian way of life and hope I'll have many years ahead of me.

I don't think I could have done it on my own and am really pleased I used Visa Bureau.

Thank you everyone!!

 

BRILLIANT, INFORMATIVE HELPFULL SERVICE FROM START TO FINISH

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Reviewed by Matt Johnson
January 28, 2014
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1 of 1 people found the following review helpful

From the start helping me to chose which visa would best be suited for my circumstances, through to processing my application, the Visa Bureau have been helfpull all the way through the process. They made the steps very clear, gave information on everything I needed to know, and realistic timescales ect. They made the process stress free, and I now have an independant visa and planning my move.

Additional thanks to individual caseworker Caroline McInerney, who responded very quickly and professionaly to any queiries I had.

An all round excellent service I would recommend.

 

Permanent residency achieved !! Thank you visa bureau !

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Reviewed by Helen Dunn
January 26, 2014
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2 of 2 people found the following review helpful

We knew our case would be complicated as we needed a skills assessment , so we looked for a migration agent and after reading numerous reviews settled on the visa bureau .
Right from the very beginning they have been professional , helpful , contactable , friendly and positive !
They have gently pushed us along in the right direction , buoying us when we became a little disillusioned (skills assessment took ages for us) .
They have patiently answered all our weird and wonderful questions .
So a big thank you to all at the visa bureau with all your help achieving a 189 visa !
Special thanks go to Laura Ismay !
The Dunn family .

 

EXCELLENT SERVICE FROM VISA BUREAU

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Reviewed by Sushil
January 21, 2014
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1 of 2 people found the following review helpful

A very Big Thank you to Visa Bureau and each person that helped us to obtain visas for Australia. They have been incredibly helpful throughout the whole process.

A special mention to our case worker Caroline McInerney, who was always there for us and answered all the questions we had. As a result of her hard work we obtained our visa in a very short space of time. Due to rule changes we had to change our visa, Caroline explained our options in detail.

The whole team have been very professional from start to finish. Without a doubt I would recommend Visa Bureau to anyone.


Thank you

Sushil & Baiju

 

Australia here we come

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Reviewed by Kevin Pugh
January 21, 2014
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2 of 2 people found the following review helpful

We started our Oz journey a little under 3 years ago after an expo in London.

From our decision to go for it, we got in touch with another company initially, who came recommended by an acquaintance. They however didn't even start the ball rolling. After an initial assessment, they claimed that I would never achieve enough points. We thought the dream was over.

I then found Visa Bureau's details online and enquired. From the first assessment to the granting of the Visas two weeks ago we have felt that this really could happen for us.

I would particularly like to thank Caroline McInerney our case worker, and also Leonie and Bronwyn.

Whilst they are always encouraging about the process, they by no means misguided us with regards to our chances. For want of a better phrase "they keep it real".

Our process was far from easy. Lots of work was completed both ends. They even arranged for me to complete a recognised qualification for my trade to gain points. This will also help my job chances there now too as our NVQ's may not be recognised.

It was well worth the effort, as we are now in the middle of planning our move to Perth.

We genuinely believe that this would not be possible if we hadn't gone with Visa Bureau, and can't thank them enough.

We are so excited at finally being able say "when we go to Australia" not "if".

I have already recommended Visa Bureau to people I know who have talked about moving to Oz. This is an opportunity to do it on a much bigger scale.

Give them a call. It could be you booking you're flights next.

 

FANTASTIC SERVICE! FRIENDLY STAFF! THANK YOU LAURA ISMAY!

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Reviewed by Frank Cheffins
January 20, 2014
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1 of 1 people found the following review helpful

My family and I decided to use the Visa Bureau to assist us with obtaining our Permanent Visa for migration to Australia. From the initial contact, through to the visa grant (a few days ago!) the staff members of the Visa Bureau assisted us every step of the way. The process for us took 11 months from start to finish, and there was quite a bit of paperwork to complete. The good thing that I like about the Visa Bureau was that everything was broken down into stages, which really worked effectively! They do not just send you through hundreds of forms and ask for them to be completed, which would have just overwhelmed us.

Our thanks go to Laura Ismay, mainly, who was our caseworker. She is so friendly, and was able to answer my vast array of questions that I had throughout our application process. Whether I needed to speak with Laura over the telephone, or via email, she would always quickly reply and provide me with honest advice. Other staff members, such as Leonie Cotton, were also very helpful. The great thing about the Visa Bureau is that even after the visa has been granted, they are still happy to offer support and advice.

The fees have increased recently for visa applications, especially noticeable if you have a large family like we do. Some people decide to complete the documentation for the visa application independently, and that's fine but using the migration team Visa Bureau just took the added pressures away from us to a certain extent. We also knew that everything was being completed correctly.

I would definitely recommended this migration agency to other people hoping to migrate to Australia. Once again a big thank you to Laura Ismay and the rest of the team.

Frank, Joanne, Holly, Ethan and Kieran

 

Visa granted

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Reviewed by Mereio
January 15, 2014
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1 of 2 people found the following review helpful

If you are thinking about using an agent to help you with the visa application,then I would definitely recommend the Visa Bureau. Regardless of the cost involved, it's certainly worth the money. There are so many requirements and hurdles to jump, that I personally wouldn't have been able to see the forest through the trees.

We would like to specifically give a huge thank you to our case worker Leonie Cotton, who has been truly amazing! Without her dedication, knowledge and professionalism we wouldn't have been able to go and live our dream.

The visa bureau is one of a few businesses these days, who still know what they are doing and who have high customer service skills.

A big thank you again to everyone working for the Visa Bureau.

Mereio & Jamie

 

We couldn't have done it without you!

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Reviewed by Martin Chattaway
November 17, 2013
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1 of 1 people found the following review helpful

We have nothing but praise for the Visa Bureau. Our first contact with them began a few years ago, when we initially thought about applying for an Australian Visa. They answered all our questions patiently and honestly and even sent additional information, without putting any pressure on us or even asking for commitment from us.This is exactly why we decided to use them some years later when we finally decided to apply.
They have been absolutely brilliant from start to finish and nothing is too much trouble for them. They have been calm and re-assuring, confident and competent throughout the whole process- even at the most stressful of times (for us)

Our visas have now been granted and we want to thank everybody at the Visa Bureau for their help and support throughout the past year, especially our caseworkers. We are about to start a new life in Australia and we are so thankful to you for making it happen. We couldn't have done it without you..... and we wouldn't have wanted to.

 

permanent resident skilled worker visa subclass 189

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Reviewed by Karim Buhagiar
November 05, 2013
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2 of 2 people found the following review helpful

I decided to use the Visa Bureau for the migration process based on all the wonderful reviews people have put on this site - having now received my Visa 9 months later I can happily say they are all accurate.

I greatly admire the teams professionalism, honesty, organisation and genuine friendly manner. Their help throughout gave me a great deal of peace of mind and allowed me to get on with other things in my life that I wished to achieve, whilst knowing the whole Visa Process was ticking along nicely - for instance, I've spent a good 11 weeks camping and seeing the beautiful and historical sights of England before I leave it all, probably for ever. There's no way I could've done that if I was the one organising my application.

I'd particularly like to mention and thank Laura Ismay, my caseworker. Always available, helpful, quick to respond to emails (often within an hour or so), thoroughly good at her job and an altogether nice person.

Though paying a large sum of money for something you can apparently do for yourself is never an easy decision to make; the idea of going through all that process without any help fills me with dread. It's just a price you have to pay to get to such a wonderful country and live the dream!

Thanks Laura and team

 

Friendly reliable service

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Reviewed by Stephen
November 03, 2013
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1 of 1 people found the following review helpful

Excellent service, always available to discuss visa application via phone or email.

I was quite anxious at first with the company being based in London, however everything was extremely smooth and no reason to see somebody face to face, everything was completed via email or post.

I would strongly recommend this company for anybody looking for a hassle free visa.

Thanks very much to all the team especially Caroline.

Stephen

 

Excellent Service!

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Reviewed by Ian & Lorraine Crumbie
October 27, 2013
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1 of 1 people found the following review helpful

We just wanted to say a BIG THANK YOU to Sue Tempany for all her help. She was very efficient, helpful and professional.

We're planning on validating our Visa's next month, exciting times ahead!

We would definitely recommend Visa Bureau to anyone who was thinking of migrating.

Thank you

Ian & Lorraine

 

Top quality

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Reviewed by Martin McGuckin
October 09, 2013
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1 of 1 people found the following review helpful

Visa Bureau helped us gain permenant residency and were amazing from start to finish.

Every person that worked on our case was incredibly helpful and there were never any problems throughout the whole process.

Very professional and we are very grateful for all of their help.

 

A BIG THANKS TO VISA BUREAU....AND A SPECIAL THANKS TO LEONIE COTTON..

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Reviewed by Jessy Franco
October 01, 2013
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1 of 1 people found the following review helpful

I have received my permanent residence visa for Victoria Australia. I think that I have chosen the correct agency for my migration .Thanks to Lauren Mennie who was the person I contacted initially in the visa bureau and many thanks to Leonie Cotton who helped us to lodge our visa application.Always encouraging and helpful, answering the calls and emails very quickly.I highly recommend using the Australia visa bureau to anyone.

Thank you so much Leonie cotton for your hard work.....much appreciated.

Many thanks....

Franco & family.

 

High quality service.

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Reviewed by Phil Reid
September 13, 2013
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1 of 1 people found the following review helpful

I initially contacted the visa bureau about 5 years ago so have been working with them on my visa for some time, throughout the whole process they have been absolutely first class in keeping me informed and up to date, with everything that goes along with an application it can get complex, iv had some delays and some things which have expired, and recently had to go through an additional visa for my daughter, every step of that the visa bureau have been brilliant, iv nothing but praise for their professionalism and dedication, and have and will continue to recommend them.

Many thanks to the visa bureau.

Phil and kris.

 

Visa granted, thank you.

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Reviewed by Russell Huggins
September 12, 2013
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1 of 1 people found the following review helpful

I justed wanted to write a few short words for anyone thinking of using the Australian Visa Bureau. I really can't recommend them enough. From start to finish they were so helpful and patient. I'm a tradesman so filling out paper work and application forms is not my strong point but my case worker helped me every step of the way. She replied to my emails and phone calls promptly and was often contactable in the office in the evening and at weekends.

If you want to use an agency you will not be disappointed with the Visa Bureau, they were fantastic from start to finish. And a big thank you to my case worker Leonie Cotton who was wonderful.

 

Excellent Service and Support All the Way

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Reviewed by Nicole South
September 05, 2013
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1 of 1 people found the following review helpful

We were recently granted our 190 Skilled Visa. We really valued the help that Visa Bureau have given us along the way and are now looking forward to starting our new life in Perth in January 2014!

We worked firstly with Kate who was a dream to work with, and was always available to answer my panicky questions about the skills assessment. We later worked with Leonie who was also first class. She was super professional and got us through the rest of the process resulting in a very timely and successful conclusion! We would like to thank them both for all their help and support.

I wouldn't hesitate to recommend Visa Bureau to anyone considering going through this process - and in fact I already have, several times, on a Migration Forum of which I am a member!

Many thanks once again!

Nicole & James South

 

Thank you Visa Bureau for your excellent service.

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Reviewed by Katherine Holme
August 30, 2013
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1 of 1 people found the following review helpful

Thank you Visa Bureau for your excellent service in helping me and my two children obtain visa's for Australia. I was most impressed by the patient telephone support I received, especially when filling out the forms. Caroline was always on the other side of the phone guiding me through the questions and sometimes I was ringing her every five minutes!

 

My Journey Getting to SA

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Reviewed by Stephen Wallis
July 30, 2013
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1 of 1 people found the following review helpful

I have just received my residency visa for South Australia and I couldn't of done it any where near as easily or as quickly with out the help of the Australian Visa Bureau's services. It has taken little over 5 months from the time I first got in contact with the Australian Visa Bureau to the time my Visa had been granted and I couldn't be happier.
I would like to take this opportunity to thank my case worker Caroline McInerney and the rest of the team for being so helpful to me along the way and making the whole experience much more simple.

Many Thanks,

Stephen Wallis

 

A joy to work with.

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Reviewed by Ian Greenley
July 22, 2013
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1 of 1 people found the following review helpful

I picked visabureau by chance from an internet search. It proved to be a great decision.

The whole process from an initial application to the granting of a sponsored partner visa has taken only 7 months.

The support I received from Leonie and Vincent was first class. Any enquiry was dealt with promptly and professionally. Even the most banal of questions were answered respectfully and prompts were always on time and explained. Although we never met it became a very positive relationship.

The very nature of an application is fraught with issues and apparent complications. For this reason I would recommend that anyone seeking a visa uses an agency. Messing it up is not an option!

Visabureau is great value for money and their excellent approach allays the many anxieties you have as the application unfolds.

I have no hesitation in recommending them to you.

 

FANTASTIC SERVICE, QUICK REPLIES AND FRIENDLY CASEWORKERS

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Reviewed by Marjan
July 12, 2013
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1 of 1 people found the following review helpful

I have just been granted my resident visa for Australia. The whole process took under a year, but to be honest could have been a lot quicker... by a few months, if I had been a little more proactive! So the delay was all on my side, but my caseworker was in constant contact with me and encouraging me to get the appropriate paperwork and book my IELTS and contact the relevant bodies.

The only drawback is the cost, but I doubt I would have been able to get my visa without the team.
I had two caseworkers who were both very efficient and replied to all my emails very quickly and answered all my questions.

I am very happy to have chosen the Visa Bureau and would recommend them to a friend. My other family members have also used the Bureau and got their Visa's in February (we started at the same time, so this shows that the process can be very quick indeed).

A big thank you to the Visa Bureau

 

If you want an Australian visa, use Visa Bureau. Expert advice all the way!

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Reviewed by Matthew Palmer
July 01, 2013
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1 of 1 people found the following review helpful

We still can't quite believe we are now permanent residents of Australia! :-)

Got the good news in Feb 2013.

The whole process was full of obstacles and important deadlines for us, including age concerns, rule changes, gap in work history, and more. I think it's fair to say that it's been a case filled with dramas and far from straightforward.

Lucas, Lauren, Leonie, Tom and especially Vincent, have all made the whole process so smooth, they didn't let us slack one bit and calmed us down when we were panicking. Their kind words of encouragement were a big help and we never could have done this without them all.

It's worth every penny of the fee !!

Don't hesitate to use the Visa Bureau. They come highly recommended by us.

Mat and Alex

 

Peace of mind

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Reviewed by Mary Dougan
June 25, 2013
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1 of 1 people found the following review helpful

Visa Bureau was the right way to go for me. They were very supportive, and kept me on the right track at all times. They fully understood my needs as I can be a bit of a worry merchant. I would like to thank Bronwyn, Joe, Matthew and Leonie for making the whole process easier for me. So,I would highly recommend Visa Bureau to anyone that was going to take the plunge and migrate to Oz.

 

Trust the experts at Visa Bureau for a pain free process

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Reviewed by Liam Duffy
June 13, 2013
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1 of 1 people found the following review helpful

During the course of my visa application, which took a little over ten months, I was allocated two different case workers. I can honestly say that they both made the procedure absolutely crystal clear and extremely stress free.

The approach was professional while retaining an informal and friendly air, making it feel like you were being guided through the various stages by a very well informed friend who was always available for any queries that I may have had on anything Australia related.

With all the expense attached to getting a visa by the manifold of official bodies on both sides of the world, the fees paid to the Visa Bureau seem like the best value for money in the whole process.

Many thanks for all that you have done.

Liam

 

Excellent Service - Visa Bureau

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Reviewed by Sarah Tait
June 11, 2013
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2 of 2 people found the following review helpful

I cannot recommend this agency more highly. The service I received was excellent from the initial phone consultation through to visa grant and providing information regarding the emigration process. I had previously contacted other agencies and, as we had a less than straight forward application, were very hard to get hold of and did not seem to be confident in dealing with our specific issues. I applied for a 189 skilled sponsorship visa and the whole process took less than 4 months! My case worker was always available and on hand to offer advice and reassurance. Excellent service and value for money.

 

Couldn't have asked for more!!! Thank you!!!

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Reviewed by Karen Gomm
June 10, 2013
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1 of 1 people found the following review helpful

We started the visa process just a year ago and have today received through our visa's - Granted!!

We found The Visa Bereau via an internet search engine and I am so glad that we made that call! From the very beginning they have been amazing-Quick to respond to any questions that we have had and so helpful; guiding us through the minefield that is the immigration process!
Initially we discussed our plans with Lauren Mennie, who is a mind of information and although she must have been sick of the sound of my voice/Email questions, she never once gave me anything less than genuine, honest and accurate advice, going out of her way to help us. She was so good at knowing exactly which visa we should apply for and how we should go about it; recommending the skills assessment/IELTS time scales in with when we wanted to go to Australia for a visit etc, so we would be in a perfect situation to apply as soon as we were back from our reccie. She was so helpful with the initial visa discussions that we have since referred my parents to her for advice regarding their possible migration too! Lauren, thank you!!!
We were then passed on to our caseworker Sue Tempany, who again must have arrived at work everday dreading my name in her inbox (I have a OCD for questions!). Like Lauren, she too was nothing short of perfect; walking us through every step and ensuring we were providing them with all the correct info/applications at the right time, then collating it all and sending off the relevant info to the powers that be in Australia. Nothing is ever too much trouble for her and if I had a question she couldnt answer off the top of her head, she always went away and found me the answer! We thought we might have a slight problem with one of the stages towards the end of the process, but she was sensitive, compassionate and gave us plenty of info, which turned out fine in the end, thankfully! Sue, thank you!!

I would thoroughly recommend the Visa Bureau to anyone contemplating the visa process! As I said its a huge minefield and would be virtually impossible to do on your own with no guidance. The help and guidance that they have provided us with has been second to none! Thank you

Karen and Dave

 

Independent Permanent Skilled 189 visa

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Reviewed by Francis
June 07, 2013
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1 of 1 people found the following review helpful

We would highly recommend the Visa Bureau - honest, professional, efficient and friendly service. We started making enquiries in December 2012 and by May 2013 we had our visas issued (5 months!) thanks to our caseworker Leonie Cotton who guided and assisted every step of the way to make it a stress free process. It was an absolute pleasure to work with Leonie (and the Visa Bureau) for an amazing outcome and worth every penny. Our flights are booked and we are heading off to Sydney in October this year with our 2 young children for a whole new life. This dream would not have been possible in the timescale we have achieved it in without the service from the Visa Bureau. Another very happy family! Thanks Leonie and everyone at the Visa Bureau!

Francis and Mel

 

Excellent and professional service.

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5.0
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5.0
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5.0
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5.0
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Reviewed by Matthew
June 03, 2013
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1 of 1 people found the following review helpful

If your looking for honest and professional guidance on your visa application. I would highly recommend Visa Bureau they guided us through this complicated process ensuring we met timescales and had everything we needed.

In just 2 years since we first looked into making the move, we have a permanent visa and my wife and I are now enjoying our new life in Australia.

We are living our dream, thank you.

Matt and Jen

 

Skillselect Permanent Resident Visa Granted!!!

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5.0
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5.0
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Reviewed by Tina & Simon Turk
May 30, 2013
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1 of 1 people found the following review helpful

Well what can we say !! Excellent service from start to finish in a record time of 7 months. From the initial call from Guy Polson to Caroline Mcinnerney, our case worker, we could not fault the service. Caroline always answered our e mails straight away and the telephone calls were very helpful. We only had a limit amount of time, and was all done by our deadline. Job well done from both parties. Would always recommend Visa Bureau to anyone who was looking into emigrating to Australia.

We are now looking forward to starting our new lives Down Under !!!


From The Turk family.

 

Excellent service

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5.0
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5.0
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Reviewed by Amy Flood
May 27, 2013
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1 of 1 people found the following review helpful

We started the visa process with the view of completing by ourselves, but soon found with each setback or missed deadline the process became more daunting and lost momentum. We contacted the Visa Bureau who picked up our application and within a flash we had our own caseworker, Caroline McInerny, who was always on the end of the phone or would reply to emails quickly and comprehensively.

The advice we were given was always realistic, timely and accurate. All requests for documents helped us organise ourselves and keep thing moving smoothly. They are worth every penny - I'm pretty organised but having their service took all the worry out of the process, and their insider knowledge meant that everything was submitted at the optimum time. Visa Bureau delivered a highly professional, yet totally personal service.

We are so pleased to say that we have our Australian Visa, far earlier than expected, and will soon be starting our new lives in the sunshine. Would definitely recommend Visa Bureau to anyone considering emigrating.

Thank you so much,

Amy and Ciaran

 

Australian Visa

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Reviewed by Dave Harkness
May 26, 2013
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1 of 1 people found the following review helpful

I have been granted my Australian Visa around 3 months earlier than originally anticipated, which i am sure was down to the hard work and proffesionalism of all the team at the Visa bureau.

I was always kept informed via e-mail or phone and they always answered my questions or concerns no matter how trivial.

I would like to thank Lauren Mennie who i dealt with at the start of my original application but also I would like to thank very much Caroline Mcinerney who has been my case worker from very early on until i got my visa.

Thankyou all for your hard work

Dave.

 

Escape To The Sun

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5.0
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5.0
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Reviewed by anna borna
May 23, 2013
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1 of 1 people found the following review helpful

I've been granted my Partner Visa on Monday. I would like to thank Kate Peebles for all her hard work. She has been very professional, always available and friendly. She has guided me through the whole process step by step making it really easy. I am very happy that I decided to choose Visa Bureau. I would honestly not have been able to do it on my own. I would recommend using Visa Bureau to anyone. Thank You!
Anna Borna

 

Amazing Service, efficient, professional

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Reviewed by Megan Griffith
May 22, 2013
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1 of 1 people found the following review helpful

I really would not hesitate to recommend the visa bureau to anyone who wants help with their visa application. Caroline is amazing!! She answered all of my questions and guided me through the whole process. It was almost effortless on my part and the visa actually came through far quicker than expected!!

 

Permanent Residency Visa

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Reviewed by Catherine Griffiths
May 22, 2013
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1 of 1 people found the following review helpful

Oh my goodness!!! We owe so much to the team at Visa Bureau!!! From the very first contact with Lauren Mennie to follow up calls from Leonie Cotton to linking up with our caseworker Caroline Mckinerney the service which Visa Bureau provided was outstanding. Elements of our application seemed daunting (and could have made the application a little more challenging) but the team always had words of advice and encouragement with instructions which allowed us to be prepared for every eventuality. Our queries were always answered quickly and the team kept intouch with us to keep us updated at every step of the process. Our emails were replied to promptly (sometimes within the hour!!!) In just under a year from the date we signed the contract we received a personal call from Caroline to tell us our visas had been granted!!! And so we would like to say a massive thank you to Visa Bureau in particular, Lauren, Leonie and especially Caroline for making our dreams come true!!!! Would definitely recommend Visa Bureau to anyone embarking on the process of migration (infact I have already recommended them to friends who no doubt will be in touch in due course) Once again...........A HUGE THANK YOU from all the Griffiths Family.

 

Oz visa

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5.0
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5.0
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Reviewed by Rachael Harris
May 15, 2013
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1 of 1 people found the following review helpful

The happiest day ever when your visa came through! Thank you to visa bureau for all the help! Always at then end of an email or phone call when we needed them! Even working on Saturdays. Also helpful how they give honest answers to time delays ect. Very pleased we choose to use this company!

 

Permanent emigration application

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5.0
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Reviewed by Jennifer Toft
May 14, 2013
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1 of 1 people found the following review helpful

Thanks Kate, Joseph and Bronwyn for taking us through this very complex and timely process. We now have our visas and are very exciting about moving living in the sunshine come 2014!!

Thanks again

 

Satisfaction

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Reviewed by Gemma Lucas
April 11, 2013
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1 of 1 people found the following review helpful

I received a fantasic service from the Visa Bureau. My case officer was very efficient and knowelgable, she was very helpful and patient with me when i was asking obvious questions. I received more than enough information and each part of the process was fully explained.

I am very grateful for the service i received and i feel i can continue contact the Bureau as we get closer to starting our new life in Perth.

 

Very Professional

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Reviewed by Robert Warwick
March 17, 2013
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1 of 1 people found the following review helpful

I can not praise the Visa Bureau enough the way they go about there business is not only very professional,but its also very friendly and I feel you be hard pushed to get better
value for money.As a member of the older generation,when I first saw the amount of paper work involved I didn't think I would be able to cope with it all,but with help I got from my Case worker,it was achieved,the way this Yong Lady understood the problems,and helped ever step of the way,It was not as daunting as I first thought.When ever
I Emailed her with a question or problem,the answer was back with in the hour in most cases,by the time my Visa was granted,I feel more like a friend than just another
customer.
I wouldn't hesitate to recommend this Visa Bureau to anyone they are a very caring Business,and the value for money is outstanding,And I would like to thank my Case
worker Caroline McInerney for the help she gave me,she is an out standing Migration Case Worker
Thank you for making a dream come true
Bob & Beverley

 

Couldn't have done it without Visa Bureau! Thanks so much!!

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5.0
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5.0
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Reviewed by Russell & Christine
March 10, 2013
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2 of 2 people found the following review helpful

If you're looking for an agent to help with your application then look no further than Visa Bureau...and when I say "help" with your visa the word doesn't really put across how important it is to get expert help. That probably reads like an ad - that's just because I can't recommend these guys highly enough.

I am pretty good with these things but having Visa Bureau on board meant that we were always confident that the right thing was being done and we were getting the right information together at the right time. You don't want to get something wrong and this process takes all the worry out of it. It's challenging enough without worrying you are being comprehensive enough and the support is invaluable. Any stupid question I had would get a reassuring answer.

It was the best decision we made in this process and when we needed to look at state sponsorship Leonie (Cotton - Senior case-worker) called us right away with the developments and suggested the best course of action. Four months later and here we are with visas...Excited!? You bet.

It isn't a case of shall I get help - it is who shall I choose..and I'm really pleased we chose Visa Bureau.

Thank you so much for all the help.

Russell and Christine

 

Excellent Service - highly recommended

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5.0
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5.0
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5.0
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5.0
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Reviewed by Alex
March 05, 2013
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2 of 2 people found the following review helpful

I have used Visa bureau to help me obtain my skilled nominated visa and cannot express how excellent they are. Absolutly outstanding service from start to finish, I would recommend Visa bureau for anyone hoping to obtain a visa for Australia. My caseworker was Vincent Cargeeg and cannot express how good he is at his job.
Visa recently received and in a very quick turnaround. I believe the visa application was actually lodged in late November, and I received the visa at the beginning of February so has been really quick. Visa bureau are experts in their field. Cannot praise them enough.

Alex

 

Outstanding

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Reviewed by Adam Smith
January 03, 2013
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2 of 2 people found the following review helpful

I am writing to say that the service and advice we received from Visa Bureau has been excellent from start to finish. We were given accurate, honest and helpful advice at each stage of the visa application process.

In particular our caseworker Matt Parker was extremely professional throughout the whole process. His support and guidance were consistently excellent and we are extremely grateful for his efforts. He was able to answer any question we had with the right advice. He is a credit to the organisation.

This all resulted in us achieving our visas for Australia and the start of our dream move.

Thanks again

Adam and Laura

 

Couldn't have been better

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Reviewed by Nikki
December 19, 2012
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2 of 2 people found the following review helpful

It's very simple to describe my experience with Visa Bureau and that is "second to none". I pride myself on being a fairly organised person, but faced with the challenge of all the forms, and reading that in many cases a visa application is refused more because of an error on a form than because of an actual rejection of the person, it soon became clear that using an agent would be the best option. Visa Bureau also helped with setting up a payment plan for the cost of providing their service, which helped me greatly at the time.

Visa Bureau did an amazing job for me. Yes there is obviously a cost involved, but this is covered in the reduction of stress and the help that they gave me. All questions were answered efficiently and helpfully and my mind was at ease at the thought of all the necessary information being submitted to the authorities correctly and on time. Their knowledge, experience and professionalism were exemplary, and I fully believe that without their help the process would not have gone this smoothly. I engaged Visa Bureau in May 2012, my visa was granted in December 2012.

 

Excellent Service by Visa Bureau - Independent 175 Visa!!

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5.0
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5.0
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5.0
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Reviewed by Jonathan Porritt
December 18, 2012
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1 of 1 people found the following review helpful

From the very first phone call to Visa Bureau, our visa application process was dealt with professionally and methodically from start to finish!

A huge thanks must go to Matt Parker (our assigned caseworker) and Leonie Cotton for their patience and precise guidance throughout the process... Very much appreciated indeed!

Jon & Rhona

 

Fast Track your VISA app

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5.0
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5.0
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Reviewed by Steven
December 07, 2012
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I have recently obtained a 176 skilled migrant visa with the assistance of Visa Bureau. I had to be quick to get all of my documentations in order before a change in the visa system in July. Visa Bureau made every step of the way really easy to understand and helped me get my application in before the deadline. From start to finish the whole process took around 11 months I was really surprised at the speed the visa took to process and I doubt that without the assistance of Visa Bureau it would have been anywhere near as quick. I would highly recommend anyone looking to obtain a visa to go through the process with Visa Bureau, its well worth the investment if your looking to move things along quickly. I now look forward to starting my new life down under in the new year.

Stevie Hodgson

 

OUTSTANDING VISA BUREAU.....CORNISH MIGRANTS.....THE NEXT WAVE!

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Reviewed by Tim Hodges
December 05, 2012
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Superb! Last week, we received our passports back with Visa’s to live & work in Australia which can lead to permanent residency. Put simply, if we hadn’t used Visa Bureau this would not have happened. It was a roller coaster ride to lodge our application before my 50th birthday, with something like 35 or more documents involved start to finish (2 adults + 2 children). Leonie Cotton is fantastic at her job and wonderful to deal with. She was on the ball, supportive and shook the tree to move various things along at the right times. In 2010, we spent a year on “exchange” in NSW and loved it so much we want to return to live. Having put together our 2010 exchange visa application ourselves, we were tempted to have a go at this one as well. After all, why pay someone else to do what we thought we were capable of ourselves? Here’s why......so much more was involved than we could have anticipated & I am 100% certain that we would not have been successful. We owe it all to Leonie and every $ and £ has been money well spent. I simply can’t say enough to sing Visa Bureau’s praise and in particular Leonie. It may also be worth mentioning that Visa Bureau can talk / deal directly with immigration & because of their expert knowledge, understand the system inside out. Leonie managed to get answers to questions that we couldn’t & this was crucial. Now we are starting to plan the next stage...activating our Visa’s & then moving to Australia. THANK YOU LEONIE! THANK YOU VISA BUREAU!

 

Truely outstanding

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Reviewed by Megan Harvey
November 27, 2012
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I cant thank the Visa Bureau enough,for their professionalism,attention to detail,and constant,friendly feedback in regards to my recent Australian visa application. Im so pleased I used them,as you have to ensure you make the right application from the outset and the financial cost of getting it wrong,does not bear thinking about. My advisor throughout this (6 months) process was outstanding,he always kept me informed and took all of the worry away from me. Fantastic company,fantastic customer service,id reccomend them to anyone,thinking of emigrating!

 

Takes the stress out of it all.

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Reviewed by John Rhodes.
October 10, 2012
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1 of 1 people found the following review helpful

Really money well spent. Took the stress out of it all for me. They guide through everything every step of the way and no pressure was put upon you. Everything happens in its own time, but very efficiently. My caseworker Sue Tempany was wonderful. Nothing was ever too much trouble, always on the end of the phone or email. Always encouraging when there didn't seem to be light at the end of the tunnel. All paperwork was given to you to fill in and processed so quickly. I have managed to have my visa granted today, and that is done to the wonderful service at visa bureua, and Sue in particular. I alos know that they are on the end of the phne even after the process has finished and recommend agencies to work with prior to the move. I, for one cannot wait to start my new life, thank you once again visa bureau and Sue.

 

Fantastic from start to finish!

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Reviewed by Sara
October 04, 2012
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2 of 2 people found the following review helpful

We started our Visa process back in 2009 on a Family Sponsored visa, Bronwyn was our original contact at Visa Bureau and then Leonie and we were then allocated our Caseworker Matt Parker who helped us lodge our original visa application in May 2010. From the outset Visa Bureau couldn't have been more helpful and despite us originally being in Category 5 for processing, Matt still contacted us every so often to give us an update of how the processing times were getting on.

In July 2012 Matt told us that would be eligble to apply for a State Sponsored visa which meant that our visa would be processed quicker than the Family Sponsored route, we decided to apply for State Sponsorship, were granted it and got our Permanent Residency Visa in September 2012. Matt was fantastic from start to finish, very professional and very affable and guided us through the whole process with knowledge, patience and understanding. We would (and have in fact already) recommend Visa Bureau to friends and family, we can't fault them!

Thanks Matt, Bronwyn & Leonie for all of your help and support, we can't wait to start our new life over in Australia

Sara & Family

 

Efficient, Friendly and Professional

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5.0
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Reviewed by Lisa-Jayne Lacey
September 23, 2012
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The service provided by Visa Bureau was excellent from start to finish. Throughout the process, I was well-informed and supported. My agent was prompt when it came to returning my telephone calls, sending information and returning my documents. I cannot fault the service I received and I would have no hesitation in recommending this first class service to anyone considering emigrating.

Thank you to all at the Visa Bureau (in particular, my agent, Jodie) for providing such an efficient, friendly and professional service.

 

Flawless and efficient

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Reviewed by Jon-Paul Bradley
September 22, 2012
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Visa Bureau have been excellent from start to finish. I really appreciated the prompt email replies from different people within the company. My skilled visa came through in less than 3 months and I have booked flights to Melbourne for January 2013. Thank you to Lauren and Sue for all of their help. A big step has been made a lot easier especially considering I was working approximately 60 hours a week

All the best to Sue and Lauren
Thank you

 

Service Review

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5.0
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Reviewed by Don Graham
August 27, 2012
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The Australian Visa Bureau provided an excellent service. Everyone involved in my application carried out their duties flawlessly from beginning to end. If you pay close attention to the instructions their staff give, then your application process shoulld be efficient and relatively quick. As this was the first and only company I used, I cannot comment honestly on the cost - the five stars are there by default.

 

A big thank you to Leonie

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Reviewed by Kirsten
August 17, 2012
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I have had contact with a few different agents during my visa application process but my partner and I would like to give a special mention and thanks to Leonie Cotton. We were quite daunted by all of the forms and requirements for completeing my visa application but the staff at the visa bureau made the whole process simple and easy. Every aspect was explained in detail so we always felt we knew exactly what was going on.

A couple of months into my application Leonie took over my case and she could not have been more helpful, informative and indeed patient (I asked a lot of questions!) Leonie always replied the same day I emailed her or at the latest the day after so I was never left to stress out and stew over potential problems!

I highly recommend using the Australian visa bureau and am delighted to have been granted my visa. Now I can marry my fiancé and start my new life in Australia!

Thank you so much Leonie and all the team.

Kirsten and Travis

 

Fantastic

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Reviewed by Angela Bennett
August 16, 2012
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1 of 1 people found the following review helpful


When we first decided to follow our dream and try to relocate as a family to Australia - I contacted a few Visa Agents because it was such an important process to us we wanted to ensure we had the best possible chance of obtaining the Visa. VisaBureau were the last company I contacted and were actually the most expensive but I knew from that first phone call that i had to go with them as it would give me the best possible chance of getting the Visa.

Our case worker was Leonie Cotton and I can not fault her effiency and customer service - I live in Dublin and had to email and send all of my details/paperwork to London which was done with ease. There was little stress involved in obtaining the Visa. I was informed at the start what was involved in the process and what the costs would be to allow us to budget. Leonie was there every step of the way.

We first contacted Visa Bureau at the end of Jan 2012 our Visa application was submiited at the end of May 2012 and we got approval at the end of July 2012. The process was much faster than expected due to the professionalism of the Visa Bureau (Leonie Cotton).

We are now looking forward to starting our new life in Australia.

 

Fantastic!

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Reviewed by Julie Prendergast
July 16, 2012
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1 of 1 people found the following review helpful

I had a great experience with The Visa Bureau. I found Lauren to be really professional and helpful and she always got back to me within a day when I had questions. The fact that I live so far from London was not at all problematic as everything was resolved by email or over the phone. I would definitely recommend The Visa Bureau - great advice and a very friendly team.

 

Simply excellence!

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Reviewed by Eleni/ Rob Lipcar
July 16, 2012
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1 of 1 people found the following review helpful

My husband and I have wanted our visa very, very much! We have been realistic and ambitious, at the same time.
Our choice of Australian Visa Bureau was the best we could have ever made- this is entirely true, in our case.
The brilliant, professional members of staff- namely : Lauren, Jodie, Leonie, Tom, Joseph and Bronwyn- have made things happen for our family.
We are OVERJOYED !
They all have been caring, knowledgeable, tactful, prompt and flawless, at all times!
Well done to a unique team of exceptional professionals and best of luck to all of you in your lives!
Rob, Eleni

 

Very smooth process

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Reviewed by Jim Scott
May 29, 2012
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1 of 1 people found the following review helpful

Leonie at the visa bureau made the whole process very smooth and stress free. Right from the outset communications were regular and clear, with questions being answered promptly. The fees paid were well worthwhile for the peace of mind that professionals were working on our behalf. Thanks again for a wonderful service.

 

WELL DONE VISA BUREAU - EXCELLENT JOB AND FANTASTIC SERVICE !!!

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Reviewed by Chris Sykes
April 25, 2012
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1 of 1 people found the following review helpful

Firstly, I would say that Visa Bureau were outstanding in their professionalism and business ethic, by the way in which they handled my application from start to finish. From the time that I picked up the phone to inquire, until the time that I received my passport in the post with my new Australian permanent residency visa in it, I have to say that I was extremely impresssed with the personal service, efficiency, determination and committment that Visa Bureau provided to me.

As far as costs are concerned, Visa Bureau are very competitive and they were straight up with me from the word 'go' in terms of exactly what it was going to cost me for each and every item, including medicals, police checks, assessments, etc. Not the cheapest out there, but still very reasonable and fair, and remember, you often get what you pay for.

The biggest attraction with using Visa Bureau initially was their policy around refunding the full amount of fees paid by you, in the event that they did not believe you were eligible to lodge an application. Bear in mind that they do a significant amount of work for you before you lodge. Fortunately, we did not need a refund and our application progressed through the gauntlet successfully. Nonetheless, it was very comforting and reassuring to know that I would not waste any money, as I had previously with www.liveinaustralia.com who went bust and I had to start my application all over again. Visa Burea succeeded.

Timewise, well let's just say that my entire application with Visa Bureau started in August 2011 and completed in March 2012. It was fantastic to be able to just email or phone at any time and as much as I liked - no limits and no extra costs. Previous agents have required formal conference call calendar bookings and charges for consultation, etc. Visa Burea were 'hands on' 24/7 and made me feel as though I was their only customer. Honestly, sometimes, I thought I was because I was treated like royalty. I didn't know that you could get such personal service like this these days (still).

Visa Bureau were, as I mentioned, available at my beckon call. They made me feel so confident and reassured about everything, and they kept me posted on a weekly basis, even if they had no updates. Leoni, Matt, Lucas and the team were exceptional in the way in which they managed my application and I just cannot thank them or praise them enough for making mine and my family's dreams of Australia a reality! I could easily go through the whole process again, Visa Bureau actually made it fun!

Thanks so much again, Visa Bureau, you guys are so personal, professional and efficient, it was refreshing to work with you. I will spread the good word!

Chris Sykes.

 

Australian Visa

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Reviewed by Keithley
April 13, 2012
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Hi,

I would just like to say what an amazing and professional job Lauren Mennie has done to help me get my independent skilled visa for Australia. If it was not for her I would have really battled to get my visa completed.

She has kept me informed in the progress of the visa, help me out in difficult time, saved me in paying for a second practical exam, organising another exam so soon and good response time to all my questions.

Thank you to Lauren and the visa bureau team in helping me get my Australian visa.

Would definitely recommend there service.

Regards
Keithley Burn

 

SUPERB AGENCY TO USE!

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Reviewed by Kathrine Barker
March 12, 2012
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Top notch agency to use to get everything done in a professional and timely manner. Lauren, our case worker, was outstanding. She knew her stuff and kept us up to date on everything and we had full confidence in her. We had a relatively straight forward case with just a few minor complications on the way that were sorted efficiently with the help and knowledge of the team.

Lauren is very approcahable and no question we put to her was too big or too small. From the initial call we made to the final email we received with the good news the service we received was second to none.

We would highly recommend using Visa Bureau to receive a speedy, friendly, knowledgable service that take the pain out of applying for visas yourself.

 

Absolutely Outstanding!

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Reviewed by David & Natalia Richardson
March 04, 2012
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The service provided by Visa Bureau can only be described as absolutely outstanding!

It is very rare to find excellent customer service yet Visa Bureau exceeded this! We can not emphasise enough how pleased we are with the overall service and the staff.
Lauren and Andrea who worked on our case were fantastic! The hard work, dedication and commitment to our application was outstanding. They acted above and beyond their call of duty and now thanks to them our dream is a reality. We really couldn’t have done this without them and will always be truly grateful.

Our circumstances were particularly complex and we unfortunately hit delays due to changes in the migration process however we were kept informed at all stages and given continued support and knowledgeable, professional advice. Our e mails – even when all we needed was reassurance were always answered quickly. Lauren has the patience of a saint!

We highly value the fact that other members of the team were briefed on our application and therefore if Lauren was away for example just for a few days it didn't cause any delays in the process as Leonie was able to step in and carry on as usual.
When we were looking at starting the migration process we didn’t look at other agents as having found Visa Bureau we felt that the company looked professional and trustworthy. We are so pleased we made this decision as our expectations have been exceeded!

We would strongly recommend Visa Bureau to others.

 

Professional Service - Highly Recommend

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Reviewed by Trevor Longhurst
February 21, 2012
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In todays age with sub-standard customer services being the norm I’m pleased to say Visa Bureau is a stand out exception. From the initial phases through to the final completion Visa Bureau has surpassed my very high expectations and has made the dream of Australian immigration a reality.

Leonie Cotton was our case worker and she was superb in every aspect of the application process. At first the possibility of immigration seemed daunting, a paper trail logistical nightmare and a process that would require loads of personal overhead which made me anxious and nervous about applying. I’m in a demanding role and I was concerned I wouldn’t have the capacity, time or bandwidth to dedicate my energy into juggling both a demanding role and what originally seemed like a complex time consuming application.

Leonie was brilliant and broke down the process into a simple methodical procedure, always supplying loads of comprehensive, informative information relating to my specific circumstance. The service was always punctual, professional, and personal and I always felt confident that Visa Bureau were always on top of my application.

There were a few changes to my application mid flight and Leonie managed expectations and the application brilliantly. At first when you’re on your own and you hear about a changed form, a change to immigration rules or a need to change your application your immediate emotions are panic, stress, pressure, uncertainty, worry etc. But by having a fantastic case worker like Leonie my personal concerns never became an issue as by default Leonie was always on top of any change, and there was always a simple, informative process to follow which alleviated my concerns immediately and gave me the confidence and security to know my application would be okay. I know if I hadn’t had Visa Bureau on side these concerns\issues would have caused a lot of stress, pressure and worry which may have led to a different result.

I would strongly recommend using the Visa Bureau for immigration services. There competence, in depth knowledge of the immigration laws\processes, friendly professional staff and way of working make the journey a simple straight forward process where you’ve always got an expert case worker on your side leading and guiding you through what without assistance would be a complex, stressful daunting process.

Thanks once again for turning our dream into reality. I wish you all the best for the future and a very special thanks to Leonie Cotton for being the perfect agent.

Trevor and Charlotte

 

Our dream is coming true!

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Reviewed by Philippa & Richard Inman
February 08, 2012
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We would highly recommend visa bureau. They provided honest, prompt, professional advice and assistance through what can be a challenging, confusing and frustrating process. From the time that we completed our initial on-line suitability check, which was completely without obligation to proceed any further, until the time that we finally received our visa we cannot fault them and can only praise them for the friendly and supportive role that they played. They always found solutions to overcome any obstacles we faced during the visa process. Not only were they helpful with visa matters, they have recommended various specialist companies to assist us with other practical matters concerning money, removals, pet transfer etc. All of whom have also been very helpful.

Anyone considering applying for a visa should definitely consult Visa Bureau, without them it is unlikely ours would have been granted. A very big thank you to Lauren Mennie, whose patience, understanding and honesty made the whole process bearable.

Our dream is now reality - in May this year we set off for pastures new with our two children and dog. South Australia here we come!

Philippa & Richard Inman

 

Visa Bureau - Outstanding service!

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Reviewed by Holly Wallington
February 07, 2012
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I can't rate the Visa Bureau enough! Although the process to obtain our Australian visa has taken a while, we have received 100% support from the Visa Bureau from day one. The staff there are very knowledgeable on the process and are very thorough to ensure you are successful with your visa application. We have dealt with a number of consultants over the last couple of years and all have been pleasant to deal with and helpful. We have always received answers to any questions we have raised within 24 hours (normally within 2 hours) and our phone calls have always been answered.

I would definitely recommend Visa Bureau to anyone seeking a visa - they're brilliant!

 

Feedback

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Reviewed by Jennifer Pusey
February 02, 2012
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We are completely satisfied with the service we received through the Visa Bureau. Never having had, or needed, to deal with this kind of organisation before, we both did not know what to expect from them. Our initial thoughts were that it is a lot of money, and can we afford it, or should we 'go it alone'. Thankfully, The Visa Bureau took on our case, and we never looked back. We have never regretted our decision; it was money well worth invested. The staff were efficient, and our Caseworker took us every step of the way, giving a professional, but personal touch to our working relationship. It felt like we weren't just another job to her, but she took a genuine interest in us.

We would gladly recommend your services to anyone.

Many thanks,

Jen & Rod.

 

A mere thank you to the Visa Bureau just doesn't seem enough!

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Reviewed by KarenMoody
January 20, 2012
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Our Visa application was never going to be quick and easy being a large family of seven, but we chose the Visa Bureau to guide us through the process just based on how informative and reassuring the initial phone call was.

I wouldn't hesitate to recommend Visa Bureau to anybody that I came across that was thinking of applying for an Australian Visa. There is so much involved in applying and certainly for me one of the biggest worries was making sure that everything was done correctly so it was fantastic having somebody to talk me through it all, help fill everything in and double check everything for me before it was submitted.

I honestly feel that the level of help and advice which we have had couldn't have been any better. There was always somebody at the end of the line to keep me up to date with what was happening or just talk me through any worries and my emails where always answered promptly and clearly.

We had our Visa granted on 23rd November 2011 and are off to Australia on 23rd Feb 2012 to start our new life on the Gold Coast. We are ridiculously excited and feel as prepared and informed as we can be from the opposite side of the world thanks to our Caseworker Matt Parker, who we enjoy knowing is still just a phone call away if there is anything we're unsure of. A mere thank you just doesn't seem enough!!

Karen and Stephen Moody + 5 little Moody's :)

 

Self employed Emigrator

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Reviewed by Jon Kellyevans
January 14, 2012
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I looked into a few companies before deciding to use VisaBurea, the reason I chose them was due to the way Bronwyn dealt with my initial call. I am self employed so my applciation was never going to be staight-forward but Bronwyn went through everything there on the phone she gave me tons of advice and I hadnt even paid a penny yet.

It is a difficult decision to use a migration burea because of the added expense, espeically with a young family, so I took a chance and decided to use VisaBurea to help me with my application, and I am so glad I did.

We were assigned a case worker (Matt Parker) very quickly (within a few days) and he went straight to work coaching me on writing my reference material to prove my skill set. I had already looked into doing this and showed Matt my work, he advised me to change a few things to make sure I told the Governing Body exactly what they wanted to know.

We had to gather quite a lot of information due to me being self employed, Matt helped every step of the way and we turned the application around within 12 months (including proving my skill set).

I am extremely happy with the service I received, it is a lot of money to spend but if you want to maximise your chances of gaining a visa then I'd recommend using these guys.

 

Skilled Visa Application

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Reviewed by Paul Bentley
January 03, 2012
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1 of 1 people found the following review helpful

Matt Parker of the Visa Bureau acted as my personal agent in the application for my visa to Australia. From the outset he was informative, helpful and extremely professional. All the requirements from me were made clear and helped speed up the process.
My application was not at all straight forward due to many circumstances, however, Matt was on the ball at all times and his communication to me was fantastic which resulted in all the paperwork, interviews, state sponsorship and the visa application lodgement being submitted on time and believe me we certainly had a deadline to meet due to the immigration changes made on July 1st 2011. After around 18 months my visa came through on my birthday in July 2011, what a birthday gift, thank you so much Matt!!
I would highly recommend anyone wanting to apply for immigration to use the Visa Bureau, I am about to use them again to apply for my partner as I have full faith and trust in them to deliver a professional service.
Thanks Matt you're a star!!

 

Testimonial

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Reviewed by Jennifer Dorward
December 12, 2011
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I would like to say a big THANK YOU to Sue for helping me every step of the way in gaining my Skilled Sponsored Visa - she was great in calmly explaining each step - not an easy task when I have a tendancy to get over excited and want everything done at once!
It was a long process but Sue made it all straightforward and was there to answer any questions or concerns I had - and provide reassurance.
In the end the visa was granted a LOT sooner than I was expecting - and although it took around 10 months due to some initial delays on my part - I was still amazed at how quickly it was processed.
I cannot recommend Sue highly enough - I could not have done it without her!

 

Thank you

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Reviewed by Teresa McGuinness
November 27, 2011
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We are a family of 5, our 176 visa was granted after 2 years, and I would say it was not easy as we hit a few hiccups on the way. Joe Tindle our Visa Bureau Advisor was brilliant, he talked us through all the processes as they were happening. Even when there were gaps and we were waiting for information to be processed he would check in with us, he became more of a friend than an advisor. Now we are looking forward to our move and that is down to the help of the visa bureau. We did try to do this process on our own but kept failing, due to the complexity of our needs such as a lack of certification by only having work experience behind us, now my husband has a well earned qualification he can use to obtain a secure job when we arrive, but now thanks to the visa bureau and Joe's help we will be on our way and forever greatful. Thanks again for everything from the McGuinness Family.

 

Amazing service, highly recommend!!!

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Reviewed by Ryan Watkins
November 26, 2011
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Hi my name is Ryan Watkins and ive had my visa granted for Australia through the visa bureau, i started the application nearly two years ago with my case worker Leonie Cotton. Id just like to say big thank you to everyone at the bureau for your help in securing my visa. Special thanks must go to Leonie Cotton who kept me updated, gave great advice and was very patient with my application i couldnt of asked for more from my caseworker or the visa bureau. I would recommend the visa bureau and Leonie Cotton to anyone who is looking to apply for a visa the service was well worth investing in. Once again i must express my gratitude to Leonie for her help in securing the visa a brilliant caseworker with time to answer any questions or queries superb!

 

Fantastic

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Reviewed by Paul Read
November 03, 2011
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This idea of getting a State Sponsored Visa to Oz has been a dream for over 15 years and but the actual process has lasted well over two years. I would like to give a massive thank you to Leonie Cotton who has guided us though the many hoops that we've had to jump though. In my opinion, (and with the benefit of hindsight) her advice has been accurate, timely and constructive and I would thoroughly recommend Leonie and Visa Bureau to anyone considering using an Agent. She has always been a phone call away and has promptly returned calls when not immediately available, even to answer my stupid questions. Although, as with any professional service, there are fees to pay I consider these small in the knowledge that we couldn't have done it on our own, and the level of professional service given.

Thanks you,

Paul, Zoe, William and Alex.

 

Thanking Visa Bureau for a wonderful serrvice

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Reviewed by Pat Gomez
October 29, 2011
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When I first decided to immigrate to Australia, I shopped around a bit and then I spoke to Bronwyn Taylor, she was so helpful and very understanding, she was easy to talk as well.
After a few call with her, she put me on to my “case worker” Matt Paker, what a wonderful person, he was more like life long friend, nothing was any trouble. He always answer my emails and phone calls on the same day, and time within minutes if it was important
I had a few “hiccups” on the way, and he was always there. All I can say that I am delighted with the service and everything connected with the Visa Bureau.
Once again thank you all at the Visa Bureau and a very special thank you to my case worker Matt Parker.
P. & A. Gomez

 

Great Service, Friendly and Helpful consultants

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Reviewed by Gregg Macdonald
October 28, 2011
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I would highly recommend both Visa Bureau and Lauren Mennie who was my caseworker and who was a delight to deal with. Their service is excellent and Lauren is extremely efficient and helpful. She always responds quickly and thoroughly to any queries and is a pleasure to deal with.My situation was slightly more difficult than a standard application, yet Lauren constantly gave me guidance and the best advice.
She kept me in the loop throughout the process and was very understanding and helpful when certain documentation from my side, took a lot longer than anticipated. I can't praise the service high enough and I would definitely recommend Visa Bureau to anyone who plans on migrating to Australia.
Lauren, you are a superstar and I would like to thank you for your dedication, helpfulness and also your cheery personality throughout my application process!

 

Excellent service

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Reviewed by Jocelyn Martin
October 10, 2011
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Just to confirm that we are extremely happy that we used the Visa Bureau to handle our 176 visa to South Australia. We had returned from a year travelling in 2007 which included 4 months in Australia and, having loved the country so much, decided in 2008 that we would like to emigrate there. At the time we felt confident in applying independently via the DIAC website only to discover a few months later that we had made a mistake with one of the forms which meant that our application would be unsuccessful. At this point we realised that if we did apply again we would need some professional guidance as we couldn't risk (or afford!) to make any mistakes a second time round!
Friends who had already emigrated recommended we use the Visa Bureau as they had a great experience with them. I initially spoke to Bronwyn Taylor who spent a great deal of time with me on the phone over a number of months explaining the new points system that was being introduced and also how the skills lists were changing and how this would impact on us. I was very impressed with the time Bronwyn spent with me on this giving advice and updates, particularly as we hadn't even become clients at this stage! We applied for the 176 once the new skills lists were released in 2011 and Bronwyn handed us over to Matt Parker who was extremely helpful in guiding us through the visa process. Now in Sept 2011 we finally have the visa! I would recommend the Visa Bureau to anyone thinking of emigrating as it is such a stressful and expensive process - and very simple mistakes can prove costly as we have found out first hand!
Jocelyn, Steve and Rory Martin

 

Visa Bureau - a fantastic service.

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Reviewed by angela McNally
September 19, 2011
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I would like to take this opportunity to thank Visa Bureau for the assistance I had in obtaining my visa.
From contacting the company in spring last year, I have only ever received excellent service and advice. Our first contact was with Bronwyn who explained the whole procedure to us and explained all costs from the outset. I was then allocated a case worker – Kristie, for a short while and we were then transferred to Joe, who has been an absolute star the whole time. He responded so promptly to emails and requests, he kept me notified at all times of any developments. I can’t thank him enough. It’s a very stressful and anxious time awaiting for the visa to be granted, but Joe was always on hand to help and alleviate my worries.
Using a migration agent isn’t the cheapest way to get your visa, but I was time limited as I was 45 in May and couldn’t afford to make mistakes with my application, so for me it was the best way to go and gave me reassurance that my application was completed correctly and all documents certified correctly and again Joe was so helpful with this. I would certainly recommend visa bureau to anyone who was wanting to migrate and was wanting assistance in obtaining their visa. To me it was money well spent.
I would like to take this opportunity to thank Joe, as he was so professional and helpful throughout – thanks Joe – I miss your emails (haha). Unfortunately he was on leave when our visa was granted so didn’t get opportunity to say thanks then.
We are leaving the UK on 28th November 2011, I have secured full time permanent employment with the WA Health service, so very thrilled about that.
Not sure I would have been at this stage if it wasn’t for Visa Bureau.

Thanks once again – we’re looking forward to our new life down under.

Regards
Angela McNally
________________________________________

 

If you want the best, go with Visa Bureau!

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Reviewed by Pete & Lucy Grainger
September 15, 2011
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Visa Bureau have been fantastic right from the very beginning when we spoke with Lucas. He was friendly and informative and gave us total confidence that we were in the right hands.
We have a huuugggeeee thank you to Joseph Tindle who was absolutely brilliant from start to finish! He was understanding and supportive when we wittled and his advice throughout was completely sound! We thought the whole process would be really drawn out but he dealt with everything promptly and efficiently resulting in a Visa being granted within 5months. Everything just went so smoothly we are still in shock and that is all down to Joseph. In his short absence during the process his colleagues were also wonderful and helped us out immensely - a big thank you to Leonie.

We cannot begin to thank you all enough and really appreciate the help we have received from all of you. We would not hestitate to recommend Visa Bureau to anyone who needed a migration agent and have already been singing your praises on Perthpoms. Yes it does cost money but the fees were a lot more reasonable than the other quotes we got and it was definately money well spent! We wouldn't have done it anyother way.

Now our big adventure can begin.........

Thanks again guys
Pete & Lucy Grainger

 

Thanks for your help

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Reviewed by Stacey and Brendan
September 04, 2011
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Me and my partner would just like to say a BIG thank you to Lauren for all her help over the last 8 months. As a company you should be very happy to have someone like Lauren working for you. Me and Brendan have been rather stressed through our application for permanent residency and Lauren put our minds at ease and talked us through every step of the way. She was generally just a fantastic case worker and was committed to helping me and Brendan live our dream. We will never be able to thank Lauren for all of her help. Lauren your a star :) Thanks a million Stacey and Brendan :) x

 

We would recommmend the Bureau to anyone!

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Reviewed by Alan & Joanne Cooper
August 30, 2011
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The Migration process is a daunting, complicated task to have ahead of you. Without the assistance of the Bureau, we have no doubt that it would have taken much longer and been much more difficult to obtain our visas.

Thanks to Bronwyn Taylor who guided us through the initial stages and to all the team who have helped along the way. Everyone has been professional yet personable, efficient and always on hand to answer any questions, no matter how big or small.

Our special Thank you goes to Leonie Cotton, who has guided us through our application for Australian residency from start to finish. We were kept fully informed at all times of any developments or changes to timescales. Leonie remained positive throughout yet always realistic, never giving false hope or guarantees.

Our adventure is just about to begin and we have no doubt that without your knowledge and experience we would still be stumbling through mountains of paperwork!!

Leonie, your efforts have helped us to achieve our dream and for that, we can never thank you enough. Your expertise and commitment have been invaluable and working with you has been an absolute pleasure.

We would recommend the Visa Bureau to anyone.

10 months ago we had a dream - now we're off to live it, doesn't get better than that!

The Cooper family.



 

We made it thanks to the Visa Burea!

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Reviewed by Maxine and Alan Lee
August 27, 2011
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May we just say how pleased we are with the service provided by the visa Bureau. Lauren Mennie has been fantastic!
When we decided to apply for a visa, we knew there were risks as we had a very tight time frame in applying. Lauren explained everything in detail via numerous phone conversations and emails. Throughout the process Lauren remained positive yet didn't give us false hope, she told us as it was. Lauren has worked so hard,taking all the pressure off us,which has made the application process a lot easier for us.
Returned correspondance has always been very prompt; when Lauren was away on her holiday she gave us plenty of notice and made sure we had the contact details of the temporary cover agent. Throughout the process from the beginning to the end we can say that everyone we have had contact with as been very professional and courteous.
We would definitely recommend the VisaBureau to any one wishing for help and guidance in obtaining a visa for Australia.
Many thanks to Lauren Mennie you have been a star, we would never have done it without you!

 

Fantastic Service

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Reviewed by Kerry LOwe
August 10, 2011
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My family and I contacted Visa Bureau in January 2010 and after lodging our visa on 1 Jul 2010 we received it on 4 August 2011. This was down to the hardwork and expetise of Visa Bureau.

Particular thanks to Brownyn Murphy for helping us to get the ball rolling and guiding us through the early stages. And a HUGE thank you to Lauren Mennie for her continual support, no question was left unanswered and the whole process was quick, efficient and stress free. A credit to the company

I will be recommending Visa Bureau to anyone who is thinking of emigrating as they truely are a superb and professional company

Thanks so much for making our dream come true!

Kerry, Nick, Joe and Ruby Lowe

 

Very Professional

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Reviewed by gary dunne
August 03, 2011
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This is simply a very professional company, who carry out good work on behalf of the client.

Thank you Lauren Mennie for all you hard work, and putting up with my continual barrage of questions, which you always replied to promptly.

I am sure it would have taken us a lot longer to get the visa without your help (if we would have got it at all).

I have recommended Visa Bureau to other people looking to investigate moving to Oz, and will continue to do so.

Thanks again

Gary, Marla, Kaia, Jake and Finn

 

Outstanding service!!

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Reviewed by Mark Turnbull
August 01, 2011
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Firstly I would like to point out that I am under no obligation to write this testimonial though after the fantastic service I have been provided with I thought it only right to give credit where credit is due.

I would like to take this opportunity to express my gratitude toward not only Leonie Cotton but also Bromwyn Murphy for their professionalism, efficiency and their overall outstanding help and guidance throughout the process of my application over the past few years which has been tough, though without their help and that of the Visa Bureau team it would certainly have been a lot harder. These girls are on the ball and a credit to the Visa Bureau.

I would highly recommend the Visa Bureau as would many others.

Thanks once again

Mark

 

EXCELLENT SERVICE, DON'T GO ANYWHERE ELSE!

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Reviewed by M Reed
August 01, 2011
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1 of 1 people found the following review helpful

For those of you undecided on which migration agents to use then please do not hesitiate to use Visa Bureau. To be honest I had not much to go on when I made my choice, but I am so glad I did. I feel very lucky. Lauren was fantastic. She had bags of advice, patience and knowledge that got us through the visa minefield! I do not think we would have achieved our visas without her. Every hurdle we came across, and there were many, she was there to guide us through to the next stage. For anyone thinking of emigrating to Australia I would wholeheartedly recommend they use Visa Bureau. Looking forward now to fulfilling our dream!
M Reed

 

Thank You

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Reviewed by Kerry Welham
July 23, 2011
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Would like to say a HUGE thank you to Sue Tempany for all the help given to us over the last 8 months. The process has been hard work at times but made a whole lot easier by Sue being there every step of the way.
VisaBureau is a fantastic company and they are really there to help and make the process as easy for you as possible.
Any question you have, no matter how silly it may seem, they are happy to help, answer any questions and put your mind at rest.
Excellent service and myself and my partner could not thank Sue enough.

Kerry and James

 

Excellent Service

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Reviewed by Rachel Cottenham
July 22, 2011
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Visa Bureau went out of their way to be helpful right from the start of the migration process which took a couple of years to finalise.

We had many questions we needed to ask as my husband is a Merchant Seaman and a reply to these questions always came back fast which was helpful to us as we aren't the most patient of people!

We were kept fully informed at all times of developments and the likely timescales of the process.

There was vast amounts of paperwork involved and to try and cope with these on our own and without professional help would have been stressful to say the least! Once again, Visa Bureau took that pressure off us and went through the paperwork, making sure all was done correctly before being sent off to be processed.

We have nothing negative to say about the firm and would be happy to recommend them to anyone thinking of emigrating.

Terry and Rachel Cottenham

 

The Best

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Reviewed by Stuart Guild
June 27, 2011
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I just want to say a massive thank you to the team at the Visa Bureau and in particular Leonie Cotton for being so helpful and patient while she processed my visa application for state sponsorship for Australia, Leonie is one in a million, she is so dedicated to making sure you understand the process and whenever you need information or help in filling in the forms she is there every step of the way.

If anyone is considering emigration then the first step must be the Visa Bureau, it makes the rest of the process so easy!

Stuart Guild

 

Incredible Service

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Reviewed by Ken
June 21, 2011
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1 of 1 people found the following review helpful

I just wanted to take time out to put a testimonial up to anyone who may be considering using Visa Bureau. We have just been successful with our application after years of trying and in every other case being told there was no point in even submitting an application. From the first moment we contacted Visa Bureau they listened to our case and found a way of making this happen. What was most refreshing though was that this wasnt about money for them, they clearly had a concern to make our dream happen and therefore told us they would not enter into their normal arrangement until they were satisfied that we had a strong chance. In a world where no one does anything for nothing and with the feedback we had been given by every other agency this was just incredible.
Having got over the first hurdle and initial points test our case was then passed to Matt our case worker. I am 9 years running my own business and I firmly believe Matt was probably the most professional person I have ever dealt with. He was courteous at all times through what was in our case a very tricky application. We never had to get updates from him, he always provided them. If he was going away he would notify us, not on a general email, but personally who the contact would be in his abscence if something arose. I could go on and on but I really cannot speak highly enough of him.
Overall if you have any doubts about who to use, if you are unsure if you can even get a visa or you are just looking for the best company to make your dream come true of getting a visa to Australia then you simply have to use Visa Bureau.

 

Superb service, real value-add. Highly recommended.

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Reviewed by Guy Connor
June 21, 2011
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I started the process to get a Skilled Migration Visa in 2008, but after successfully lodging the visa application the Australians changed the priority of processing, putting my occupation in the bottom category. I had pretty much given up hope of hearing anything until at least 2013, but thanks to Visabureau and Lauren in particular, we managed to get a State Sponsored visa in just a few months earlier this year.

There is no doubt in my mind that without the assistance of Lauren we would still be waiting for a visa, with nothing but wet summers and cold, dark winters ahead. Instead, we are packing up, browsing Perth jobs, schools and houses (and diving sites!) and looking forward to summer on the beach, with holidays in Kimberly and snorkelling with whale sharks on the agenda. I cannot express my gratitude, my family and I have a new lease on life.

I have no hesitation in whole-heartedly recommending VisaBureau (and Lauren) for anyone even thinking of moving to Oz. They are worth every penny!

 

Brilliant

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Reviewed by Michael Adams
June 03, 2011
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I found the team at Visa Bureau offer a five star service, they helped us through every step of the way and made the whole process seamless,i really cant say enough good things about our caseworker Joe he was an absolute champ.
He was very well informed, prompt and always had the answers to our questions. In all i really cant find fault with the Visa Burea they were excellent and i would recommend them to anyone so thanks for all the hard work.

 

We couldn't have done it without you

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Reviewed by Angela & Mick Gillis
June 03, 2011
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Hi we just wanted to take this opportunity to say a very big thank you to all the people involved at the visabureau Lauren, lucas but especially Matthew Parker our case worker in securing our visas for Australia and there is no way we could have done it without them from the very first steps of applying they took us by the hand and guided us step by step through every thing, so professional

So to all you fellow brits if you are thinking of using the visabureau don't have any doubts what so ever because for us it was money well spent and it would have taken us twice the time to do it if we had decided to do it on our own, I can't praise our case worker Matt enough he was there all the time guiding us through every little detail and if you email them you don't wait for days to receive an answer back and any worries we did have were put at ease with one phone call we were kept up to date every inch of the way.

Matt a very big thank you again for all your reassuring words and hard work and anyone who is thinking of emigrating I will pass your name onto them take care and keep up the good work.

Best Regards
Angela & Mick Gillis

 

Outstanding!

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Reviewed by Sarah Charles
May 05, 2011
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I have found Visabureau and the agent that has been dealing with us (Lauren) not only absolutely faultless, but more than we could ever have hoped for. In the case of any case officer's absence (prior to Lauren taking our case), we have been advised in good time, given alternative contact numbers (of someone who has been briefed on our case ) and advised of the date of our case officer's return. Due to several significant changes in the visa application system in the past 3 years, we have been working with our agent since 2008, and I am absolutely certain they have done everything they can to ensure that we receive a visa. We would never have been able to navigate the complicated DIAC system and huge number of legistlative changes if it hadn't been for Visabureau. They have been professional, friendly, extremely efficient (and I mean EXTREMELY efficient!) and very approachable. You will always receive comprehensive responses to emails and telephone calls are returned promptly. I really can't recommend them enough - if you're thinking of using an agent don't look any further. And just to finish, I'm not in the habit of writing 'reviews' but in this case I felt compelled to write a review!

 

Excellent professional service

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Reviewed by Philip Curtis
March 28, 2011
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The service was extremely professional and structured which reduced stress to the absolute minimum. Feedback by phone or email was same day. The service is good value for money. The agent dealing with the DIAC on your behalf is priceless. The agent felt like a friend at the end of the process and he genuinely seemed to care. Fantastic company.

 

cannot fault them

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Reviewed by Colin
December 03, 2010
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1 of 1 people found the following review helpful

I used this company for my visa, I found them professional and always returned my phone calls and answered emails the same day normally. I always had the impression that they cared about you as a customer and always found them friendly and informative.

 

Peace of mind

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4.8
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5.0
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4.0
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Reviewed by Martin & Yas
July 29, 2016
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Myself and my partner successfully applied for the Partner (subclass 309) visa with Visa Bureau. We are very satisfied with Visa Bureau’s services as our visa was granted earlier than expected and will be heading to Australia at the beginning of 2017.

We had originally considered applying ourselves (without an agent) for the visa but eventually chose to use VB to give us peace of mind. For such an important document we didn’t want any mistakes and VB had the best reviews.

Though the price is noticeably high compared to other visa agents we are glad we chose VB. They knew what was appropriate to include in the application and we believe their input helped speed up the visa process.

Being hyper critical there were a few minor negatives such as mistyping some information we had provided for evidence and getting my partners name wrong on email. All mistakes were quickly rectified.

Visa Bureau was definitely a good choice. Thank you for your help!

 

Thank you

Overall rating: 
 
4.8
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5.0
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Reviewed by Samantha Cook
July 05, 2015
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A big thankyou to Sue Tempany at the visa bureau for all her help with getting my Australian visa, and making the process as painless as a visa application could be! Had my visa granted this week :-)

 

Permanent residency granted via Visa bureau

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4.8
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Reviewed by Rohan Lodhia
December 15, 2014
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Caroline and Sue have been very helpful since the beginning of application. The assessment, changes in application, objectivity in supplying correct evidence to immigration and the consistent support, all this dimensions are very well performed by Visa Bureau. Although the fees is significant , but due to the complexity of australian application its worth every penny for the assurance of a successful application!!!

 

Excellent Service, Professional Staff, what more!!

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Reviewed by Samuel Kashweka
July 01, 2013
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Probably wrong time for me to do a feedback because we have just received the long awaited good news, Visa Granted!!, and the news is still sinking in. Having started the whole process almost a year ago, VB staff; Leonie and Lauren esp Sue (CW) have been very helpful. Of course my IELTS took long to get through but their insistence carried me through.
My decision to score VB as such is based on the service i got regarding the application process, advice given, documentation, timely updates.
Now my family are so excited about the move. I wouldnt, an inch, hesitate to recomment VB to anyone planning going under. To be honest I wouldnt have managed to whole process by myself.

Many thanks to you all involved in my case at VB.

 

Highly recommend visa bureau

Overall rating: 
 
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Reviewed by Candice
September 18, 2012
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Our caseworker Leonie Cotton at Visa Bureau provided us with efficient, relevant, professional and up to date information. She always answered all questions efficiently. She provided us with a thorough understanding of what was necessary and how to go about doing what needed to be done.
We highly recommend Leonie.

 
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