Extract from www.iaa.govt.nz website
There's now a law in place to promote and protect the interests of people receiving immigration advice and to enhance the reputation of New Zealand as a migration destination. This law – the Immigration Advisers Licensing Act 2007 – set up the Immigration Advisers Authority (“the Authority”). We're responsible for the regulation of the immigration advice industry, although we don’t give immigration advice. We're operationally separate from Immigration New Zealand, which means we don't process visa or permit applications either.
Our role is to administer the licensing regime, maintain a public register of licensed immigration advisers and help with the education and professional development of immigration advisers.
We're also responsible for handling complaints and anyone can make a complaint about a licensed immigration adviser or a former licensed immigration adviser. We investigate and take enforcement action in relation to offences under the Immigration Advisers Licensing Act.